Frequently Asked Questions

Q:  Do you give discounts to non-profits?  

A:  Yes, we offer a 15% discount to non-religious, non-profit events when booking at El Torreon. Weddings are excluded in this offer.

Q:  Is there a security deposit for our event?

A:  Yes, 50% of your event must be paid to reserve the venue and secure a contract. This is non-refundable.  The remainder of the balance should be paid at the beginning of the event. The rental agreement and deposit does NOT include tipping of venue staff or servers. 

A:  Yes, but all flames must be surrounded in hurricane glass.   LED candles are highly encouraged at events with children present. If wax is pilled on a table cloth, the wedding party will be charged $50 per damaged cloth at the end of the night. 

Q:  Can our event use candles?

A:  No holes or tape may be used on the walls.  Sticky tack OR existing nails may be used freely.  NO confetti or glitteranywhere inside or around our building.  This includes centerpieces, fabric runners with glitter, etc.  NO fireworks of any kind.  Any decorations requiring a ladder must be hung by an El Torreon staff member.

Q:  Are there restrictions on decorations?

A:  Sound is NOT included in every package, however we do have it included with a few deluxe options.  The sound system includes two house speakers, two microphones, and an auxiliary cord. Anything beyond this can be arranged with our sound company 7 business days before the event for an additional charge. There are NO sound add-ons the day of. We do NOT include a technician to cue songs during the ceremony, but we can easily show someone on your team how to do this. 

Q:  Is there a sound system included in the wedding package?  If so, what is specifically included with this?

A:  Yes, you are welcome to use the complimentary wifi network.  Keep in mind that our system is not designed to accommodate all event attendees, so we recommend using it for event staff only.  A hardwired connection will need to be pre-arranged and tested.

Q:  Is there Wifi in the building?

A:  Yes, we have several connections in the businesses of photography, hair, make-up, sound technology, video, logo / design work, music / entertainment, and general event planning.  These connections offer various discounted rates or package deals to you when you let them know your event is hosted by El Torreon.

Q:  Are there outside organizations that will provide discounts?

A: Any left over catered food can be donated.  We have a relationship with several women’s shelters, and we will deliver your unused food the day following the event.  Your catering company will need to wrap it and leave it in our refrigerators.

Q: What can we do with extra food from our event?

A:   All supplies, decorations, and belongings must be out of the venue by 12:30am the day of the rental.  Any supplies or lost and found items will be donated the following morning to a local non-profit.  El Torreon KC is not responsible for any lost or left behind items. 

Q:  Can I leave decorations and supplies at the venue to pick-up the next day?